V4 Braille Printer Manuals
Click here for a better html view
Getting started
Unpacking the embosser
Unpack the embosser gently and save the packing material and transport locking in case you need to transport the embosser.
Removing transport lock
The green transport locking is aimed to protect the embossing mechanics during transport.
Basic-D
Remove the green transport steel rod from the back side of the Basic-D. Store it in the holders placed on the back plate.
(Work task Video - Removing the transport lock Basic-D)
Everest-D, Braille & Print
Remove the two green plastic transport locks from the sheet feeder of the Everest-D/Braille & Print.
(Work task Video - Removing the transport lock Everest-D, Braille & Print)
Braille Box
1. Open the paper tray and remove the transport protection foam.
2. Open the service lid and remove 3 green transport locks from each embossing head axle.
3. Store the 3 transport locks at the holders on the embosser tower
(Work task Video - Removing the transport lock Braille Box)
Included in Shipment
The following is included in a shipment
Embosser
External switched power supply in Basic-D and Everest-D
Power cable
USB cable
User manual
Index Memory Stick including printer drivers, user manuals, service manuals, videos, Braille editor software etc.
Starting up
The Basic-D V4, Everest-D V4 and Braille Box V4 starts up directly when the power is connected. If you have already connected the power cable, press the ON key for 2 seconds to start the embosser. The fan starts directly and the starting up sequence is completed by the echo of the embosser brand name. It takes about 40 seconds to start up the V4 embosser. During this time the embosser loads the LINUX operation system and checks the embosser status etc.
Select Layout 1-5
You may select between five alternative layout including the most common paper sizes, margins, line length and characters per line.
Read more at
Power down
Power off the a V4 embosser by pressing the OFF key (2 seconds). It is verified by the message "embosser is turning off". During power off the embossing heads are placed in transport position.
Please do NOT power down the embosser by directly disconnecting the power input plug. This is because it may leave not properly closed files in the operation system and can cause unnecessary errors.
Install Index Braille printer driver
All software and printer drivers for Index embossers may be installed free of charge from Index Memory Stick or www.indexbraille.com .
Install one of the following printer drivers on your computer.
Windows XP, Vista Windows 7-32 Bit use Index Driver 5(32bit)
Windows 7-64 Bit use Index Driver 5(64bit)
Mac printer driver for Mac OS X 10.4 (32 bit)
Follow the printer driver installation wizard.
Link to Index Printer drivers
Connect via USB
USB is the most commonly used connection and a USB cable is included in the embosser shipment.
Start up your Index embosser, wait for the "Ready" message and connect the USB cable. The Plug & Play add new software Wizard will automatically start up.
Plug and Play printer driver installation
USB Plug & Play in Microsoft Vista and Windows 7
Connect your Index V4 embosser via USB. The Plug & Play "Found new hardware" wizard will complete the USB installation.
USB Plug & Play in Microsoft XP
Please select "No, not this time" and "Install the software automatically" and follow the Plug & Play Wizard. When sucessfully installed the message "Your new hardware is installed and ready to be used" will come up.
Connect to network IP address
Connect the V4 embosser to your network. If the network supports DHCP the V4 embosser will now get a dynamic IP address
Verify the IP address by: Press HELP + 10. The V4 embosser will echo the network IP address. Please write it down for your own knowledge.
Change to static IP address
It is important to change the IP address of the computer to a static address: Ask the local network administrator for IP-address, Netmask, Gateway and Dynamic name server.
From embosser internal web (not implemented in 1.3.x)
Open your browser and type the embosser IP address in the www window. The internal web menu of the embosser is now presented. Go to Network, change to static IP address and insert the values.
Install IbPrint - drag and drop icon
IbPrint may be used for testing the driver installation before installing any Braille translation software.
Drop the text file you would like to emboss at the IbPrint icon and select the emboss details like number of copies, duplexing, banner page etc.
About IbPrint
IbPrint is a drag-and-drop program for transferring text files, setup files, vertical alignment files, etc. to Index Braille embossers. The file will be transferred without any translation to Braille. IbPrint supports text and esc sequences.
Link to IbPrint
Braille printout to confirm driver installation
The print of a simple test file, via IbPrint, is made to confirm correct printer and printer driver installation before installing any Braille editor.
Please drag and drop the Index test.txt file from // to IbPrint select embosser and press "Print". A test pattern print out will confirm the embosser installation.
Menu Structure
MENU KEY FUNCTION SUMMARY FREQUENTLY USED FUNCTIONS
Current document Emboss last printed Braille document in selected way Emboss one copy of last printed document
Braille settings Layout 1-5 including Page layout, Braille code, impact and settings Paper size, page format setting
Communication Network, serial port etc Serial communication, Network settings
Option Speech feedback language, emboss manual, test and demo page, energy saving etc Change to local language speech feedback, emboss demo documents and manuals
System Units millimeter or inch, date and time, adjust folding line and distance to first Braille line Set time and date,
Key functions
KEY TYPE KEYS FUNCTION
General keys ON Power on, completed with ready echo after 40 sec.
Start embossing
Exit menu mode without saving
OFF Power off
Stop embossing
FEED New page
HELP Echo printer status, menu position, values, error mode etc
Menu keys MENU Open/close+save menu section
ARROW UP/DOWN Move to next menu item
Select value from list
ARROW LEFT Move to a higher menu level
Exit edit mode without saving
OK Select menu item
Save selected value
Number keys 1 Gives the figure 1, part of inch
10 Gives the figure 10, one inch
CHS Change sign between increase or decrease in numerical function
Double keys OFF+HELP Echo printer status, number of copies completed and position of the current printout
OFF+OK Emboss current copy and cancel remaining copies (Not implemented in 1.3X)
FEED+FEED Everest-D = Measure paper length
FEED+OFF Basic-D = Reverse the paper out of the embosser
HELP+MENU Echo: lines per page and characters per line
HELP+CHS Toggle between local and English speech feedback
HELP+1 Start test of individual hammers
HELP+10 Echo embosser IP address
HELP+ON Emboss hammer test page (not implemented in 1.3X)
HELP+HELP Information page in letter graphics
1+10 Start service center (Password protected not implemented in 1.3X)
Layout 1-5
The Layout 1-5 is used to set alternative paper sizes and Braille layout parameters, top margin, binding margin, lines per page and characters per line etc.
Press arrow up/down key to start Set Layout, echo "set layout, current value is 1-5"
Press arrow up/down to preferred layout, echo "1-5"
Press OK to select one layout, echo "save layout 1-5, no"
Press arrow up/down to echo "save layout 1-5, yes"
Press OK, echo "layout 1-5"
Pressing HELP in the layout function will present a list of the most important setting in the layout file.
These are: top margin, lines per page, binding margin, characters per line, duplexing single or double news paper format etc.
Menu tree
MENU SUB MENU FUNCTION
INFO
Current document Emboss one copy of last printed document (01) Select: from page, to page Start Current document by:
Press ON LINE + MENU
Emboss multiple copies Select: number of copies
Braille settings Select Paper Size Select paper size (list of standard papers + User defined)
User defined paper: Set mm/inch, paper length, paper width
Braille layout Top margin
Lines per page
Binding margin
Characters per line
Braille Page number (not implemented in 1.3X)
Number of pages in each Braille volume (not implemented in 1.3X)
Braille volume number (not implemented in 1.3X)
Braille options Duplexing
Basic-D V4; single/double sided, single/double sided sideways z-folding
Everest-D V4; single/double sided, single/double sided saddle stitch 4-pages
Braille Box V4 - fixed paper sizes see below;
Paper A3, 11x17"; single/double sided saddle stitch 4-pages
Paper A4, 11x8.5, 11x11.5"; single/double sided
Folding line, only Everest-D and Braille Box
Maximum number of papers in tray 0 = not active
Distance between Braille lines Single or double line spacing
Braille cell size 2.5/ 2.2/ 3.2 mm
Braille translation List of Own Braille tables
Hammer impact Hammer energy Normal/high
Number of hammer strokes 1-3
MENU SUB MENU FUNCTION INFO
Communication Network Echo Network IP address HELP + 10
Dynamic IP address on/off
Static IP address
Netmask
Gateway
Dynamic name server
Factory default serial port
Serial communication Baudrate 9600 baud
Data bits 8 data bits
Parity none
Stop bits 1
Handshake Hardware
Settings End of file delay Seconds
Reset to default To factory default communication parameters
Option Speech feedback Speech feedback volume Values 40-63
Speech feedback language
Emboss without computer Braille manual
Information page in letter graphics HELP+HELP
Hammer test page HELP+ON
Braille format page
System Braille block position Distance between paper edge to first Braille line
Adjust distance to wall (Braille Box only)
It is possibly to adjust the distance to wall position with +/- 2.0 mm 1= 0.1 mm
chs = +(left) or - (right)
OK, see left side distance
OK, see right side distance
OK = save value (1/chs will start adjustment again)
Calibration Calibration of paper feed step length
Embosser information Serial no, firmware, pages, temp
Menu OFF
The menu OFF is available only when the embossing is stopped by OFF during printing a document.
Enter the OFF menu by: OFF + MENU
MENU SUB MENU INFO
Current document Echo embosser status information Echo number of remaining copies
Complete embossing of current document and cancel remaining copies
Stop embossing of current document Same function as OFF+FF
Menu example
The most effective way to learn the V4 embosser user interface is to work through the samples below. After this it is easy to understand the user menu structure, the difference between numerical keys and arrow keys etc.
Stop embossing
Press OFF
Press FEED
Change speech interface language
Example: change local speech interface to Swedish
1. On the front panel of the embosser, select Menu (the embosser will echo: current file)
2. Arrow down (until echo: Option)
3. OK (echo: Speech feedback)
4. OK (echo: speech feedback volume)
5. Arrow down (until echo: Select speech language, current value is British English)
6. OK, (Current value is British English)
7. Arrow down (until echo: Swedish)
8. OK (echo: tal εterkopplings sprεk nuvarande vδrde δr Svenska)
9. Press Menu to saves the Swedish speech feedback (echo: menu save settings)
Change paper size
Example: Change paper size from A4 to Letter on Everest-D
1. On the front panel of the embosser, select Menu (the embosser will echo: current file)
2. Arrow down (until echo: Braille settings)
3. OK (echo: Paper size)
4. Press OK (Echo Current paper size A4)
5. Press OK (Set - Echo Current paper size A4)
6. Arrow down (until echo: Letter)
7. OK, (echo: current paper size is Letter)
8. Press Menu to saves the Letter paper size (echo: menu save settings)
Make one copy of a section of last printed document
Make a copy of page 24-42 of last printed document.
1. On the front panel of the embosser, press Menu (echo: current document)
2. Press OK (echo: Emboss one copy of last printed document)
3. Press OK (echo: From page, current value is one)
4. Press #10 key 2 times and #1 key 3 times
5. Press OK (echo: to page, current value is 24
6. Press #10 key 2 times and press SHC then press #1 key two times to reduce the value to 42
7. Press OK to start embossing one copies of pages 24-42
Make 7 copies of last printed document
1. On the front panel of the embosser, press Menu (echo: current document)
2. Press OK (echo: Emboss one copy of last printed document)
3. Arrow down (echo: emboss multiple copies)
4. Press OK (echo: Give number of copies current value is one)
5. Press #1 key 6 times (echo: one....seven)
6. Press OK to start the embossing of 7 copies pages 24-42
Set IP address from front panel
1. On the front panel of the embosser, press Menu (echo: current document)
2. Arrow down until (echo: communication)
3. Press OK (echo: network)
4. Press OK (echo: dynamic IP address, current value is on)
5. Press OK (echo: Set dynamic IP address, current value is on)
6. Arrow down (echo: off)
7. Press OK (echo: dynamic IP address, current value is off)
8. Arrow down (echo: static IP address, current value is 0,0,0,0)
9. OK (echo: set block 1, 0)
10. User the numerical keys #1 and #10 to set block 1 (sample 192)
11. OK (echo: block 2, 0) Numerical key to set block 2 (sample 168)
12. OK (echo: block 3, 0) Numerical key to set block 2 (sample 1)
13. OK (echo: block 4, 0) Numerical key to set block 4 (sample 10)
14. The arrow key may be used to move between the blocks
15. OK (echo: Static IP address current IP address is 192.168.1.10)
16. Arrow down to setup Netmask, Gateway and Dynamic name serve in the same way as the static IP address
17. Press Menu to save your settings
Set user defined paper size (10x8 inch)
This menu samples present how you change from 11x12 inch paper to the custom size 10x8 inch.
1. On the front panel of the embosser, select Menu (the embosser will echo: current document)
2. Arrow down (until echo: Braille settings)
3. OK (echo: Paper size)
4. OK (echo: Paper size current value is 11x12 inches)
5. OK (echo: Set paper size current value is 11x12 inches)
6. Arrow down until (echo: User defined)
7. OK (echo: Paper size unit is inches) arrow down to paper length (echo: paper length current paper length is 11 inches)
8. (echo: Set paper length current value is 11 inches)
9. Press the CHS sign to decrease and key 10 decrease with one inch to 10 inches. The 1 is used set part of an inch. The CHS sign change to decrease the value.
10. OK (echo: Paper length current value is 10 inches) arrow down to paper width
11. (echo: paper width current value is 12 inches)
12. OK (echo: set paper width current value is 12 inches)
13. Press the key 10 to increase with one inch and 1 to increase with part of an inch. The CHS sign change to decrease the value.
14. OK (echo: paper width current value is 12 inches)
15. Press Help to confirm your user defined paper size
(Echo: Paper size current value is user defined, paper size unit inches, paper length 10 inches, paper width 8 inches)
16. Press Menu to saves user defined paper size (echo: menu save settings)
Your paper size has now been changed to the user defined paper size 10x8 inch
Paper handling
All Index Embossers supports paper weights of 120-180 gsm (gram per square meter). In addition you may use thin plastic foils, labels and aluminum foils.
Paper sizes
Pre defined paper sizes (width x length)
297x210 mm (A4) - Braille Box
420x297 mm (A3) - Braille Box
11x8.5 inch(Letter) - Braille Box
17x11 inch (Tabloid) - Braille Box
8,5x12 inch
8.5x14 inch (Legal)
10x11 inch
11x11 inch
11x11.5 inch -Braille Box
11.5x11 inch
11x12 inch
12x11 inch
12x8.5 inch
Customer defined paper size
The customer may define a special paper size in mm or inch from the front panel. The total paper size has to be within the maximum/minimum sizes defined by the embosser model.
(Basic-D length 1-17 inch, width 4-13 inch)
(Everest-D length 130-590 mm, width 120-297 mm)
Basic-D
Basic-D supports only continuous fan folded paper, length 1-17 inch, width 120-330 mm
Paper loading
Loading Paper in Basic
Open the black aluminum cover.
Release the lock on the right-hand tractor and adjust it according to the paper width.
Adjust the left tractor to the right to emboss the first Braille character closer to the edge of the paper.
Load paper and close the tractors.
Pull the tractors outwards to put the paper under a slight tension and lock the tractors.
The Basic-D paper loading is completed. The Basic-D automatically sensors the paper edge when printing starts.
Clear paper jam
Turn off the embosser
Open the tractors and remove all paper
The embosser is now normally ready for use
In the unlikely event that the paper is jammed inside the embosser head. Remove the embossing head and clear it from jammed paper, see instructions in the service manual.
Everest-D
Everest-D supports cut sheet paper; length 120-590 mm, width 130-297 mm. A custom size page format may be used within the width and length limits.
Initial sheet feeder setup
Initial Sheet Feeder Setup
Insert the transparent paper guide into the aluminum cover on top of the sheet feeder.
Adjust the two white document guides to line up with the paper edge.
Adjust the angle of the bottom aluminum profile, holding the document guides, for best paper output handling with the current paper length and type of acoustic protection.
Open the sheet feeder and place a paper stack in the sheet feeder towards the right margin guide.
Adjust the left margin guide smoothly towards the edge of the paper stack and lock the margin guides with the locking arms.
Adjust sheet feeder for your paper quality
Adjust the card/sheet selectors. For typical Braille paper, move the card/sheet selectors to the lower position.
Right and left sheet/card selectors has to be in the same position.
Follow the rules:
Double feed -> move one step up
No feed -> move one step down
Out of paper message
Check the Following
The sheet feeder is loaded with paper with good copy quality paper. Weight maximum 180 gram per square meter.
The margin guides are smoothly pushed against the edge of the paper stack
The sheet feeder is closed by pressing the dark level down on the left side of the sheet feeder
Paper supports are in the correct position
The white Sheet/card selector is in card, far down position
The pick-up roller surface is soft and sticky
Double feed
If the sheet feeder feeds several sheets each time, please check:
Good copy paper quality with minimum weight of 120 gsm
Move the sheet/card selectors upwards, both right and left selector to the same position, until the papers are separated correctly
Braille output adjustment
1. Adjust the white document guide to 10 mm (1/2") from paper edge.
2. Adjust the angle on the lower document profile for best paper out function
Maintaining
Complete service information is available at www.indexbraille.com
Clean pick-up rollers
The pick-up roller surface will become less sticky after some time, due to the normal aging process of rubber. The original sticky surface may be recovered by:
a) By cleaning with a rubber cleaning liquid of the type used in copy machines.
b) By grinding with very fine sand paper
- Hold the sandpaper against the pick up roller.
- Rotate the rollers by pressing Form Feed followed by On Line for more movements until the surface is sticky.
- Repeat this with the other pick-up roller.
Clear paper jam
Power off the embosser.
Check where the paper is jammed
Open the Braille out aluminum profile
Remove the paper manually by rotating the paper rollers
If paper is jammed inside the embossing head and not possible to remove this way please do the "Clear major paper jam" actions described in the V4 Service Manual.
Braille Box
Braille Box supports cut sheet paper of the formats: A4, A3, Letter 11x8.5 inch, 11x17 inch and 11x11.5 inch
Paper loading
Open the paper tray.
Move the back paper guide into the correct position for you paper size.
Move the margin guides to the width of you paper.
Insert the papers.
Close the paper tray.
Remove document from Braille tray
Full Braille tray is indicated by the red Paper indicator LED:s in the glass corner.
Press the Braille tray glass (hard) in to open it and remove the Braille document.
Clear paper jam
Power off the embosser.
Remove the paper tray.
Open the Braille tray.
Open the Service door. Now you can see where the paper is jammed.
Remove the jammed paper out of the embossing area by rotating the paper rollers by hand and pulling the paper.
Check if there is jammed paper in the paper out area above the embossing heads. The upper guiding plate is held by a magnet and may be pressed up by hand to get access to the paper out track. Remove the jammed paper by hand.
Feedback
All local speech languages available at the day of shipment will be included in the embosser. New speech feedback languages will be available step by step at Index Braille website free of charge. Upgrade to the latest speech interface by following the instructions at V4 Knowledge Base at www.indexbraille.com
The speech feedback uses the internal speaker as default. By inserting a standard headphone or external speaker you will increase the speech quality and volume. The headphone connector is located in the back of the embosser.
LED feedback
Front panel LED
The Green LED close to the Index logo indicates correct 48 Voltage input power.
Embosser status Green
48 V OK Yellow Red
Idle ON ON The embosser has completed the starting up sequence and is ready to emboss
Embossing ON SLOW Embossing in progress
Embossing and printing ON FAST For ATC Braille & Print
Menu active ON ON Menu selection from front panel menu is active
Value active ON SLOW ON Insert values from front panel is active
Command center active ON SLOW Run the command center
Upgrade active ON SLOW SLOW Wait during the upgrade process, it takes up to 120 seconds and is completed when the embosser gives the Ready speech message
Error minor ON FAST Press ON LINE for coming to idle status
Error major ON FAST FAST Re-start the embosser to reset error position
Basic/Everest interface LED (back side)
Yellow Green
Basic-D Paper sensor Paper movement indicator
Everest Paper sensor not used
Braille Box corner LED
The row of 16 LED lights is located at glass corner in the front of Braille Box. The function on each LED is clearly labeled.
The two LED lights located at the Braille Box CPU board indicate if the board is OK (green) or in an error stage (red).
After sales support
Warranty information etc
Index Braille provides two (2) years of warranty on all embossers, following the Orgalime S2000 agreement. During the warranty period Index Braille will cover the cost for the exchange of parts including shipping cost. The distributor is responsible for local shipping and the direct labor cost for repairing the unit.
Link to contact form.
Find a distributor
Link to users and service manuals
Link to knowledge base
Link to web manuals
Upgrading firmware, local speech etc
By upgrading the embosser firmware you get access to the latest firmware features and bug fixes free of charge, even those that where fixed after you purchased your V4 embosser. Before upgrading the embosser make sure it is equipped with firmware 1.2.x or higher. For further information see:
Downloads: http://www.indexbraille.com/Downloads/V4-downloads.aspx
Knowledge base: http://www.indexbraille.com/Support/Information-V4-Embossers/V4-Knowledge-base.aspx
If your embosser is equipped with firmware 1.1.x, the firmware has first to be updated with SD-card replacement. After SD-card update further firmware upgrades may be directly from Internet. Please contact support@indexbraille.com for further instructions.
Before contacting Index Support
First, please contact your local distributor who is responsible for your installation and general service questions.
Before contacting Index Braille please check:
Is the embosser starting up correctly, power (green led) OK, echo "Ready" OK.
Make a hammer test by pressing HELP + ON LINE. Is all hammer block embossed correctly?
Emboss a text file from Index CD directly with IbPrint. If this print out work correctly but not you Braille editor, it indicates that your Braille editor is not properly setup.
Write down the serial number and firmware of your embosser.
Write down the fault description.
Error codes
ERROR - Table Firmware 1.3.2
100: IPC - Configure ->press OK to continue
101: IPC - Timeout ->press OK to continue
102: IPC - Restart ->press OK to continue
103: IPC - Clear queue->press OK to continue
120: Out of paper -> insert paper and press OK
121: Paper jam -> remove paper and press OK
122: Paper length fail
123: Paper tray empty -> insert paper and press OK
130: Service door open
131: Paper tray open
132: Braille tray open
133: No tray / door signal open
200: Spool file - error
201: Spool file - empty
202: Spool file - unknown ESC sequence
203: Spool file - WinBraille esc sequences not supported -> press OK embosses without complete information or press ON to cancel document
210: Spool file - V3 format esc sequences not supported-> press OK embosses without complete information, or press ON to cancel document
211: Spool file - V2 format esc sequences not supported -> press OK embosses without complete information, or press ON to cancel document
212: Spool file - min value-> press OK embosses without complete information, or press ON to cancel document
213: Spool file - max value for parameter in esc sequence exceeded-> press OK embosses with exceeded paprameter values, or press ON to cancel document
299: Spool file - formatting error
300: Not a valid file (Checksum error)
301: Not a valid magic number
302: Not a valid header
500: Undefined hardware setup
501: Allocate memory error
502: Free memory error
503: Large document error
800: No SD-memory available
801: SD-memory Read only ->press OK -> power on restart -> not OK change SD card
802: No factory settings
810: Configuration - corrupt
811: Parameter - corrupt
812: Layout - corrupt
813: Header - corrupt
814: Network - corrupt
999: Restart
700: Ink timeout
701: Ink startup
702: Ink power up
703: Ink Power down
704: Ink post service
* = Internal Protocol for Communication between the Linux master CPU and the low lever CPU controlling the stepper motors and hammers.
Link to latest internet error list
Interfaces
The interfaces are located at the back side of the embosser.
Power input 48V DC
Reset/system reset button; press 3 seconds for system reset
Service serial port
LED yellow = paper sensor on Basic and Everest
LED green
Serial port
USB port
Network port
Reset and system reset
The reset button is located in the hole between the power in plug and the service serial interface. Please use a narrow pin to reach the reset button.
Reset
Press the reset button shortly. This command will reset the embosser. It will start up the embosser and remove all Braille documents in the embosser in the same way as when the embosser is powered off.
System Reset
Press the reset button for a minimum of three seconds to make a system reset. The system reset restores all parameters to factory default, removing all Braille documents and re-starts the embosser.
Shipping the embosser
Insert the embossing head transport locking
Pack the embosser in its original packing box. The warranty will only be valid if the embosser is transported in a professional packaging and the embossing head is locked.
Wrap the packing with strong tape in two vertical rings around the box.
To get quick and effective service, please include a fault description and sender information.
Before shipping, contact Index Braille http://www.indexbraille.com/Support/Contact.aspx for a service ID number.
Your index page goes here...
In MS-Word, select INDEX AND CONTENTS from the INSERT menu.
Select INDEX and click OK.
